Vale - Exclusive Parking Platform

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Terms of Service ​

Last updated: January 2025

Introduction ​

These Terms of Service ("Terms") govern your use of Vale's parking management platform and services ("Services") operated by Vale ("we," "our," or "us").

Acceptance of Terms ​

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Services.

Description of Service ​

Vale provides a digital parking management platform that connects restaurants, event venues, and hotels with customers seeking parking solutions in premium areas of Lisbon.

User Accounts ​

Registration ​

  • You must provide accurate, current, and complete information
  • You are responsible for safeguarding your account credentials
  • You must be at least 18 years old to use our Services

Account Security ​

  • You are responsible for all activities under your account
  • Notify us immediately of any unauthorized use
  • We reserve the right to suspend or terminate accounts

Booking and Payment ​

Reservations ​

  • All bookings are subject to availability
  • Reservations must be confirmed through our platform
  • Cancellation policies apply as specified at booking time

Pricing ​

  • Prices are displayed in Euros (EUR)
  • All prices include applicable taxes
  • We reserve the right to modify pricing with notice

Payment Terms ​

  • Payment is required at time of booking
  • We accept major credit cards and digital payment methods
  • Refunds are processed according to our cancellation policy

User Conduct ​

You agree not to:

  • Use the Services for illegal purposes
  • Interfere with or disrupt the Services
  • Attempt to gain unauthorized access to our systems
  • Violate any applicable laws or regulations

Intellectual Property ​

Our Content ​

  • All content on our platform is protected by copyright
  • You may not reproduce, distribute, or modify our content
  • Our trademarks and logos are protected

User Content ​

  • You retain ownership of content you submit
  • You grant us a license to use your content for service purposes
  • You are responsible for your content's legality and accuracy

Limitation of Liability ​

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount paid for Services
  • We do not guarantee uninterrupted service availability

Termination ​

We may terminate or suspend your account:

  • For violation of these Terms
  • For fraudulent or illegal activities
  • At our discretion with reasonable notice

Changes to Terms ​

We reserve the right to modify these Terms at any time. We will notify users of significant changes through our platform or email.

Governing Law ​

These Terms are governed by Portuguese law. Any disputes will be resolved in Portuguese courts.

Contact Information ​

For questions about these Terms:

Severability ​

If any provision of these Terms is deemed invalid, the remaining provisions will continue in full effect.